{"id":16529,"date":"2024-02-05T14:09:43","date_gmt":"2024-02-05T14:09:43","guid":{"rendered":"https:\/\/iauro.com\/?page_id=16529"},"modified":"2024-06-28T10:36:58","modified_gmt":"2024-06-28T10:36:58","slug":"beyond-chatbots","status":"publish","type":"page","link":"https:\/\/iauro.com\/ja\/beyond-chatbots\/","title":{"rendered":"Beyond Chatbots"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16529\" class=\"elementor elementor-16529\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac916c8 elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"ac916c8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fbabc74 e-flex e-con-boxed e-con e-child\" data-id=\"fbabc74\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-341ae74 elementor-widget elementor-widget-heading\" data-id=\"341ae74\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Beyond Chatbots: Redefining Customer Care in Banking\n<span style=\"font-weight: 600\">with privatized LLM based solution<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e572d2b elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"e572d2b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e75cd53 e-flex e-con-boxed e-con e-child\" data-id=\"e75cd53\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-624d81d elementor-widget elementor-widget-image\" data-id=\"624d81d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1240\" height=\"442\" src=\"https:\/\/iauro.com\/wp-content\/uploads\/2024\/02\/output_image-4-1-1.png\" class=\"attachment-full size-full wp-image-16534\" alt=\"iauro\" srcset=\"https:\/\/iauro.com\/wp-content\/uploads\/2024\/02\/output_image-4-1-1.png 1240w, https:\/\/iauro.com\/wp-content\/uploads\/2024\/02\/output_image-4-1-1-300x107.png 300w, https:\/\/iauro.com\/wp-content\/uploads\/2024\/02\/output_image-4-1-1-1024x365.png 1024w, https:\/\/iauro.com\/wp-content\/uploads\/2024\/02\/output_image-4-1-1-768x274.png 768w\" sizes=\"(max-width: 1240px) 100vw, 1240px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d01f8fe elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"d01f8fe\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0666301 e-flex e-con-boxed e-con e-child\" data-id=\"0666301\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5759566 elementor-widget elementor-widget-heading\" data-id=\"5759566\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u554f\u984c <span style=\"font-weight: 600\"> \u6982\u8981<\/span>\n\n\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a77c599 elementor-widget elementor-widget-text-editor\" data-id=\"a77c599\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tBanks grapple with a deluge of customer queries daily, spanning products, accounts, and transactions. Imagine the scale and precision required to handle and resolve these queries promptly, all while customers wait online. Each customer deserves swift attention, but the challenge lies in ensuring a seamless and speedy resolution, avoiding negative emotions and a trail of bad experiences.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65b5fd1 elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"65b5fd1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d84940b elementor-widget elementor-widget-video\" data-id=\"d84940b\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/iauro.com\/wp-content\/uploads\/2024\/02\/Banking.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" playsinline=\"\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73d2503 elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"73d2503\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-42a302e e-flex e-con-boxed e-con e-child\" data-id=\"42a302e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77cb67b elementor-widget elementor-widget-heading\" data-id=\"77cb67b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 600\">\u63d0\u4f9b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89ac900 elementor-widget elementor-widget-text-editor\" data-id=\"89ac900\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tGenAI presents a transformative solution to these banking pain points. Traditional online chatbots fall short in disseminating information effectively. Privatized LLM based solution emerges as a game-changer in information dissemination, catering to general and critical queries. This virtual customer care assistant guides users through processes, offering personalized recommendations based on their history and activity. Upon entering a prompt or query, it promptly responds with detailed information, maintaining a continuous and personalized conversation. Trained with banking data, it can address queries on investments and provide investment suggestions. Moreover, this privatized LLM solution handles secure operations like balance inquiries, transaction history checks, card blocking, and cheque book requests. Authorization through a registered mobile number and OTP ensures secure interactions.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0cb6c5 e-flex e-con-boxed e-con e-parent\" data-id=\"e0cb6c5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9f3698d elementor-hidden-mobile e-flex e-con-boxed e-con e-child\" data-id=\"9f3698d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8b1089c e-flex e-con-boxed e-con e-child\" data-id=\"8b1089c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9e088f elementor-widget elementor-widget-heading\" data-id=\"a9e088f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 600\"> \u30a4\u30f3\u30d1\u30af\u30c8\uff1a<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a278385 elementor-widget elementor-widget-text-editor\" data-id=\"a278385\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This privatized LLM solution operates within a closed ecosystem, ensuring complete security and privacy. It streamlines resource allocation, simplifying the banking process and, in turn, saving costs. The solution delivers a seamless, hassle-free experience to end-users, making a positive impact on the bottom line.<\/p><p>In essence, privatized LLM-powered solutions not only resolve critical banking challenges but also pave the way for enhanced customer experiences, operational efficiency, and cost savings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e74a058 elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"e74a058\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ea50c35 e-flex e-con-boxed e-con e-child\" data-id=\"ea50c35\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f43fdf elementor-widget elementor-widget-text-editor\" data-id=\"3f43fdf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight: 300;\">Beyond Chatbots: Redefining Customer Care in Banking<\/span> with privatized LLM based solution\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a144d5 elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"6a144d5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00a6539 elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"00a6539\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-89234da e-flex e-con-boxed e-con e-child\" data-id=\"89234da\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f25a758 elementor-widget elementor-widget-text-editor\" data-id=\"f25a758\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\u554f\u984c  <span style=\"font-weight: 600;\">\u6982\u8981<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38e1834 elementor-widget elementor-widget-text-editor\" data-id=\"38e1834\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tBanks grapple with a deluge of customer queries daily, spanning products, accounts, and transactions. Imagine the scale and precision required to handle and resolve these queries promptly, all while customers wait online. Each customer deserves swift attention, but the challenge lies in ensuring a seamless and speedy resolution, avoiding negative emotions and a trail of bad experiences.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3209a0b elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"3209a0b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-261ff4e elementor-widget elementor-widget-video\" data-id=\"261ff4e\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/iauro.com\/wp-content\/uploads\/2024\/02\/Banking.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" playsinline=\"\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dfe077e elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"dfe077e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-93c4455 e-flex e-con-boxed e-con e-child\" data-id=\"93c4455\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f840a84 elementor-widget elementor-widget-text-editor\" data-id=\"f840a84\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\u63d0\u4f9b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6a8118 elementor-widget elementor-widget-text-editor\" data-id=\"d6a8118\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tGenAI presents a transformative solution to these banking pain points. Traditional online chatbots fall short in disseminating information effectively. Privatized LLM based solution emerges as a game-changer in information dissemination, catering to general and critical queries. This virtual customer care assistant guides users through processes, offering personalized recommendations based on their history and activity. Upon entering a prompt or query, it promptly responds with detailed information, maintaining a continuous and personalized conversation. Trained with banking data, it can address queries on investments and provide investment suggestions. Moreover, this privatized LLM solution handles secure operations like balance inquiries, transaction history checks, card blocking, and cheque book requests. Authorization through a registered mobile number and OTP ensures secure interactions.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2aca6a3 elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"2aca6a3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-835aa9a e-flex e-con-boxed e-con e-child\" data-id=\"835aa9a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21fbcf8 elementor-widget elementor-widget-text-editor\" data-id=\"21fbcf8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight: 600;\">\u30a4\u30f3\u30d1\u30af\u30c8\uff1a<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91f964c elementor-widget elementor-widget-text-editor\" data-id=\"91f964c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This privatized LLM solution operates within a closed ecosystem, ensuring complete security and privacy. It streamlines resource allocation, simplifying the banking process and, in turn, saving costs. The solution delivers a seamless, hassle-free experience to end-users, making a positive impact on the bottom line.<\/p><p>In essence, privatized LLM-powered solutions not only resolve critical banking challenges but also pave the way for enhanced customer experiences, operational efficiency, and cost savings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Beyond Chatbots: Redefining Customer Care in Banking with privatized LLM based solution Problem Statement: Banks grapple with a deluge of customer queries daily, spanning products, accounts, and transactions. Imagine the scale and precision required to handle and resolve these queries promptly, all while customers wait online. Each customer deserves swift attention, but the challenge lies in ensuring a seamless and speedy resolution, avoiding negative emotions and a trail of bad experiences.https:\/\/iauro.com\/wp-content\/uploads\/2024\/02\/Banking.mp4 Solution: GenAI presents a transformative solution to these banking pain points. Traditional online chatbots fall short in disseminating information effectively. Privatized LLM based solution emerges as a game-changer in information dissemination, catering to general and critical queries. This virtual [&hellip;]<\/p>","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16529","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/iauro.com\/ja\/wp-json\/wp\/v2\/pages\/16529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iauro.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iauro.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iauro.com\/ja\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/iauro.com\/ja\/wp-json\/wp\/v2\/comments?post=16529"}],"version-history":[{"count":0,"href":"https:\/\/iauro.com\/ja\/wp-json\/wp\/v2\/pages\/16529\/revisions"}],"wp:attachment":[{"href":"https:\/\/iauro.com\/ja\/wp-json\/wp\/v2\/media?parent=16529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}