India’s leading b2b & b2c solar energy provider wanted us to create a unified platform for all future tech-enabled solutions. Their overall intent was to improve internal processes & the customer experience and boost business growth.
Outcomes powered by GESSA
We created a scalable & resilient platform with a focus on optimizing the operational process and improving customer touchpoints. It improved operational efficiency by 52%, automated all system tasks and required minimal human intervention.
Key business metrics
Project tools deployed
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