Design Thinking

— Leonardo da Vinci

The point of technology is to make everyday life easier. For us, it is a matter of how seamless we transform ideas from jargon to successful products.

Understand

— Jakob Nielsen

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Project problem statement
Define the scope and goal of a Platform.
Identify Features
List all top level features we are going to cover into Platform
Identify Actors
List all Users interacting with Platform
Identify Business Process
Define interaction points and flow if info between features and Actors

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— Lorinda Mamo

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User research
It helps to learn behaviour, goals, motivations and needs of user. It’s where we uncover or validate the user needs which forms the basis of what we are designing.
At iauro, we conduct user research based on the following parameters
Objectives
Knowledge gaps need to fill
Hypotheses
Understand about our users
Methods
Define methods for data
Conduct
Collect data from defined method
Synthesize
Analyze hypotheses and fill gaps
Create user stories
User stories are atomic features written in Gherkin format. A user story is a very high-level definition of a requirement, containing just enough information to help us define the features.
Given
Context or Event
When
User Action
Then
Outcome
Create user journey
A map of the user journey includes the whole process from the moment a person logins into the product upto his exit. Or it can focus on a specific part of the flow—like the booking grooming service flow.

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Architect

— Jef Raskin

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Create information architecture
This defines the flow of information with in app.This also defines main building blocks of user interaction.
Create low fidelity wireframes
This details out user experience in each screen.This is done for each feature of information architecture.

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Tools